Sites down (again) - Jab Web Solutions | Unscheduled Downtime

All three of my sites hosted by Jab Web Solutions are down again this morning.
www.nervejam.com
www.quirkycars.net
www.supercars-for-sale.com
No message from their support people.
Would they have told me about it, or hoped that I wouldn't notice?

Yesterday, I was doing backups of these sites (files and database). It took literally hours. This is NOT normal.
I also did backups at Unlimited. Ok, so the databases are not as big yet, but they were instant.

Now, I don't like the idea of all eggs in one basket, BUT it's looking like I'll be shifting all my stuff to Unlimited before the Jab hosting runs out.. and since they use EXACTLY the same control panel (PLESK), then the only difference will be cost (lower) and speed (faster).. Win Win..